| 1. |
|
Please explain how
the Internet course works if I have received a
ticket?
Our
4-hour state approved Internet course is taken
from your own computer at your own pace.
You can register and take the course
online. You will read 4 chapters and then
take a final exam. When you complete the
final exam, we will mail your certificate of
completion to the address you provided us when
your registered. You must return your
certificate to the county clerks office in the
county where you received the ticket in and the
points will not be placed on your Driver's
License. | | |
| 2. |
|
When will I receive my
certificate?
We
will mail out your certificate the same day you
complete the course. Your certificate
will be mailed to the address you provided us
when you registered. Below is an example
of when you can expect to receive your
certificate:
| Delivery
Options |
I completed your course
on: |
I will receive my certificate
on: |
Number of
Days: |
| Regular Mail Delivery |
Monday |
Cannot Track Reg. Mail |
3 to 5 appx. |
2nd Day Delivery
(Must complete
before 2pm EST Time) |
Monday |
Wednesday |
2 |
Next Day Delivery
(Overnight)
(Must complete before 2pm EST
Time) |
Monday |
Tuesday |
1 |
| | |
| 3. |
|
What is the price of your Internet
course?
The
cost is $35 for the Internet course. You
can make your payment online with a major credit
card or bank debit card or you can mail us a
check or money
order. | | |
| 4. |
|
How many days do I have to pay my
ticket and attend traffic
school?
You
have 30 days to pay your ticket. From the
day you pay your ticket you have either 60 or 90
days to complete traffic school. You
should contact the county clerks office where
you received the ticket to find out exactly what
the rules are in that county. You can use
our county clerks directory http://www.floridadrivingschools.com/courtdirectory.cfm
on our home page to find the phone number and
website for all 67 county clerks in
Florida. | | |
| 5. |
|
|
Does it still take 4 hours if I
take the course online?
Yes, the
Internet course will take 4 hours.
All Basic Driver Improvement courses
online are required to be 4 hours.
This requirement is regulated by the Department
of Highway Safety Motor Vehicles (DHSMV).
Below is a chart explaining the minimum time
requirements:
| Summary of
Chapters |
Minimum time
required |
| Chapter 1 |
50 Minutes with a 10 Minute
break |
| Chapter 2 |
50 Minutes with a 10 Minute
break |
| Chapter 3 |
50 Minutes with a 10 minute
break |
| Chapter 4 |
50 Minutes with a 10 minute
break |
| Final Exam |
40 question exam - No time
requirements on final
exam |
| | |
| 6. |
|
Do I have to take all 4 hours
at one time or can I log on and
off the program
anytime?
You can enter the
program as many times as you would like.
Our Internet program keeps track of your time
and you will always start exactly where you left
off at when you last logged of our
program. | | |
| 7. |
|
|
I am taking your course
and I have been disqualified from the program,
what should I do?
| You may have
been disqualified for the following
reasons: |
| Dial up
internet connections can be slow and it may have
disconnected you |
| You did
not answer the security question in
time |
| You
walked away from your computer for a few
minutes |
| If you have been
disqualified from the program, please call our
office during business hours and one of our
customer service representatives will assist
you |
| | |
| 8. |
|
Is your course approved by the
state in all 67 Florida
counties?
Yes, our Internet
course is approved by the state in all 67
Florida counties. If you received a ticket
in the state of Florida, you can sign up for our
course now. Our course is approved by the
Department Highway Safety Motor Vehicles
(DHSMV).
| | |
| 9. |
|
Do you offer the first time drivers
class, 8-hour class or the 12 hour class
online?
| | |
| 10. |
|
I am taking your course and
the timer is not working
correctly?
If you
are taking our course and having problems with
the timer at the top of the page, please call
our office and we will have our technical staff
address the issue. We understand our
customers are using different computer programs
and software. Additionally, customers
have different Internet connections
which may cause an occasional technical
problem. Please be patient,
our customer service representatives will
help you with your technical
questions. | | |
| 11. |
|
I am signed up for your course
and I cannot log back into the
program?
Go to the
box at the right hand corner that says "Members
enter here". Type in the last 4 digits of
your Social Security number and your Drivers
License number. If the program is not
accepting your
information, please make sure you are
typing your DL# exactly the way you
typed it when you registered. If that does
not work, you may have been disqualified from
the program and you will need to contact our
office during business hours to be reinstated
back into
the program. | | |
| | |
